Servicing & Support
Our service sets us apart. We offer lifetime service and support for each of our solutions, providing unparalleled utility to our clients. We take care of the details before you even think about them.
Welcome and Turndown
Our Welcome and Turndown services take VIP care to the next level. Simply let us know you are coming into town (or have someone send your calendar), and everything will be ready and waiting as soon as you step foot in the door. Upon entry, we will have done a complete system check, ensuring each shade, light, and driver is working and up to date.
When it’s time to leave, we make it easy. We place your system in Hibernation mode, saving power, increasing security through physical disconnection, and actively monitoring any on-site or digital threats.
We offer comprehensive training for every system on your property. Whether it’s the first-time training after a fresh install or a later session for your onsite staff, we ensure system literacy for everyone involved.